| Country: | South Africa |
| Work Location: | Centurion |
| Work Location: | Centurion, Gauteng, South Africa |
| Openings: | 1 |
| Department: | |
| Work Mode: | On Site |
| Shift: | Any |
| Job Type: | (Unknown) |
| Experience Range: | 3 - 5 Yrs. |
| Preferred Industry: | Electronic Security |
| Qualification Required: | Postgraduate |
| Salary: | ZAR R0 |
| Key Skills: | |
| Functional Area: | Technology |
Main Purpose of Position
Responsible for providing strategic direction and ensuring the profitability of the Electronic Security Solutions (ESS) business. This would include the achievement of operational and financial growth, development of organisational capacity and leading and negotiating major bids on optimal commercial/risk terms.
The Head of ESS oversees ongoing business operations within the company including the design, implementation of policies to promote company culture and vision. Design, implement and drive an integrated solutions strategy across the business.
Strategy Development
Design and implement operational strategies, plans, and procedures to achieve comprehensive performance and growth
Establish policies that promote company culture and vision
Management Information to drive the operational objectives
System & process improvement
Effective management of the divisionś financial performance
Manage relationship between actual results, budgets and forecasts,
Manage the effective and efficient usage of company assets, i.e. vehicles, ensuring that all assets are well maintained, accounted for, and utilized correctly to optimize life of the asset.
Implement and manage cost savings and controls
Gross Margin Improvement
Continuously ensure operational excellence that will directly impact on financial performance of the business
Effective Management of technology operation
Manage and oversee the effective performance of systems operations in the ESS division.
Oversee and audit operational processes and procedures to ensure the best effect and manage changes where required;
Enforce the strict sign-off procedure for operational integrity is executing between Sales and operations, at the beginning and end of Projects;
Liaise with other key functional areas such as Sales, Finance, Logistics and Procurement in order to ensure optimum technology delivery is achieved;
Monitor and control work flow in Branches and Project teams, through eWorks and R360, ensuring no bottlenecks occur;
Review procedures quarterly and implement Best Practice through a Lessons Learnt process.
Measure and monitor adherence to project deadlines and deliverables
Effective Contract and Customer Relationship Management
Key Account Management to ensure retention of Top 20 customers
Improve on Customer retention ratios year on year
Identify customers at risk and implementing corrective actions to remedy and ensuring that the root cause concerns are corrected for the business
Driving Operational Intelligence
Consistent delivery of contractual commitments
Compliance and Risk Management
Health and Safety Improvement and driving a Health and Safety Culture within the Operations and Frontline Teams
Compliance to legislation and contract requirements, including but not limited to,PSIRA and relevant Technological accreditations compliance
Effective management and development of People
Set comprehensive goals for performance and growth of direct reports
Lead employees to encourage maximum performance and dedication
Leadership of the G4S National Control Centre for the ESS business
People Management, including Risk and Consulting including Integra and Investigations
Health and Safety and Contingency
Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
Participate in safety forums created by company for example safety meetings and safety talks
Report all safety incidents to the relevant people
Discuss all safety incidents on all levels
Follow-up on any activities assigned through safety meeting/committee/representative/management
Comply with safety policies and procedures at workplace
Qualification and Experience
10 years’ experience in a business and / or operational senior management position
Experience within a corporate entity or multinational and the relevant reporting in this environment would be advantageous
Experience within the Security, Technology services environment would be preferred
G4S is part of Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Through a global workforce of approximately 800,000 people, we leverage best practices in communities all over the world. With revenues at approximately $20 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive.
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