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Position Title: Contract Supervisor

Country: Malawi
Work Location: Southern Region
Work Location: Blantyre, Southern Region, Malawi
Openings: 1
Department:
Work Mode: On Site
Shift: Any
Job Type: (Unknown)
Experience Range: 10 - 11 Yrs.
Preferred Industry:
Qualification Required:
Salary: MWK 0
Key Skills:
Functional Area: Security Services

Job Introduction:

Key Responsibilities

  • Operational Leadership: Manage the daily deployment of security personnel, ensuring 100% alignment with client Standard Operating Procedures (SOPs) company policies and operating procedures and governing labor laws.

  • Contractual & Risk Management: Oversee the site’s risk profile, conducting proactive site vetting and maintaining zero un-manned posts. Ensure 100% compliance with internal audits and our mandatory security principles.

  • Incident Management: Lead the investigation of security incidents, ensuring 100% of major incidents are investigated with root cause analysis reports submitted within agreed timelines.

  • People Management: Ensure a well disciplined and informed workforce by conducting monthly coaching sessions for team members to foster a compliant and high performance culture.

  • Reporting & Data Integrity: Ensure 100% submission of weekly/monthly operational reports by the requested deadlines with complete data integrity.

  • Stakeholder Engagement: Act as the primary point of contact for the client, acknowledging all queries and resolving issues within agreed Service Level Agreement (SLA) timeframes.

Requirements & Qualifications

  • Education: Minimum of a Diploma in Business Management, Security Management, or a related field. (Candidates must possess a valid MSCE).

  • Experience: Minimum of 5 years of proven experience in a supervision role, with a demonstrated record of successfully managing a standalone, medium to large scale remote contract.

  • Training & Certification: Possession of a Supervisory Training Certificate and other leadership certifications from reputable institutions is an added advantage..

  • Technical Skills:

    • Digital Literacy: Proficiency in Google Workspace, MS Office (Sheets/Excel), and digital reporting tools.

    • Security: Strong base investigation skills and deep knowledge of Malawian labor laws and national safety legislation.

  • Attributes: High level of integrity, a clean traceable record of employment conduct, and the ability to proactively anticipate client needs in a high pressure environment.


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About G4S

G4S is part of Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Through a global workforce of approximately 800,000 people, we leverage best practices in communities all over the world. With revenues at approximately $20 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive.

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