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Position Title: Credit Controller

Country: Ghana
Work Location:
Work Location: Greater Accra Region, Greater Accra, Ghana
Openings: 1
Department:
Work Mode: On Site
Shift: 8 hours
Job Type: (Unknown)
Experience Range: 3 - 5 Yrs.
Preferred Industry: Security
Qualification Required:
Salary: GHS 0
Key Skills: Debt Collection & Negotiation and Account Reconciliation
Functional Area: Functional

Job Introduction:

JOB DESCRIPTION

  • Job Title: Credit Controller

  • Department/Division: Finance 

  • Reports To: Accounts Receivable  Manager

Main Purpose of Position

  • Debt Collection: Collect 100% of outstanding debt owed to the company in accordance with set weekly, monthly, and annual targets.

  • Debtor Days: Ensure debtor days are maintained consistently at 30 days.

  • Portfolio Management: Maintain, monitor, and collect accounts receivables from 600 customers per month.

  • Payment Allocation: Responsible for debt collection and posting customer payments against services rendered in accordance with the company's credit policy.

Key Performance Areas (KPAs)

  • 1. Collections: Achievement of collections targets set.

  • 2. Bad Debts Management: Consistent reduction in the percentage of amounts in bad debts (180+) to the total debt portfolio.
     

  • 3. Bad Debts Prevention: Consistent prevention in the percentage of amounts entering into bad debts each month.
     

  • 4. Debtors Record Keeping: Filing of all relevant debtor information and ensuring easy retrieval of information as needed.

  • 5. Allocation Management: Remittance advice received from debtors for proper allocation.

  • 6. Debtor Balance Confirmation: Regular statement of accounts sent to clients with immediate addressing of variances.
     

Job Requirements

Education & Experience

  • Education Requirements: Bachelor’s Degree or Diploma in Finance, Accounting, Business Administration, or a closely related field.

  • Work Experience: 2 to 4 years of solid experience in a commercial credit control or accounts receivable role.

Knowledge

  • Accounts Receivable & Credit Control: Deep understanding of debt collection practices and managing credit policies.
     

  • Bad Debt Management: Understanding how to monitor aging debt portfolios.
     

  • Financial Compliance: Knowledge of corporate credit policies and local financial regulations regarding collections.
     

Skills

  • Debt Collection & Negotiation: Proven ability to firmly but professionally persuade clients to settle outstanding invoices and meet strict targets.
     

  • Account Reconciliation: Skill in regular statement-of-account reviews and the immediate resolution of billing or payment variances.
     

Abilities

  • High-Volume Management: Ability to monitor, maintain, and collect from a large portfolio  per month.
     

  • Numerical & Analytical Acumen: Ability to analyze financial data, track "debtor days," and monitor percentages within a total debt portfolio.
     

  • Interpersonal & Communication: Ability to maintain clear, professional verbal and written communication with external clients and internal teams.
     


Job Responsibility:


The Ideal Candidate:

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About G4S

G4S is part of Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Through a global workforce of approximately 800,000 people, we leverage best practices in communities all over the world. With revenues at approximately $20 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive.

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