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Position Title: ATM Management Services Supervisor

Country: Malawi
Work Location:
Work Location: Blantyre, Southern Region, Malawi
Openings: 1
Department:
Work Mode: Hybrid
Shift: Any
Job Type: (Unknown)
Experience Range: 2 - 3 Yrs.
Preferred Industry:
Qualification Required:
Salary: MWK 0
Key Skills:
Functional Area: Cash Solutions

Job Introduction:

Key Responsibilities

  • Operational Leadership: Supervise daily ATM management operations, ensuring all service deliverable targets (SLAs) are met through strategic resource allocation and timely cash replenishment.

  • Financial Oversight: Lead the reconciliation of cash residues and conduct thorough investigations into any discrepancies to ensure 100% financial accuracy.

  • Planning & Forecasting: Coordinate high volume cash logistics, including demand forecasting for public holidays and peak periods to prevent service downtime.

  • Compliance & Risk Management: Ensure all regional ATM operations remain fully compliant with Group Mandatory Security Principles, regulatory requirements, and internal cash controls.

  • Team Development: Manage and mentor a team of ATM Custodians, providing the training and support necessary to maintain a high performance culture.

  • Loss Prevention: Proactively identify operational risks and implement robust mitigation strategies to safeguard assets.

  • Stakeholder Engagement: Act as a key point of contact for banking clients, ensuring service excellence and maintaining strong professional relationships.

 

Requirements & Qualifications

  • Education: Bachelor’s Degree in Business Management, Finance, or a related field.

  • Experience: At least 2 years of relevant experience in a supervisory capacity, ideally within the banking, logistics, or security sectors.

  • Leadership Skills: Proven ability to lead and motivate teams, resolve conflicts, and drive performance.

  • Analytical Thinking: Strong capacity to analyze operational data, identify trends, and make informed, data driven decisions.

  • Communication: Exceptional verbal and written communication skills for effective interaction with team members and corporate stakeholders.

  • Work Ethic: Objective driven with the ability to thrive in a high pressure environment with strict deadlines.

  • Customer Focus: A steadfast commitment to service excellence and client satisfaction.


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About G4S

G4S is part of Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Through a global workforce of approximately 800,000 people, we leverage best practices in communities all over the world. With revenues at approximately $20 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive.

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