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Position Title: ESS Techinical Supervisor

Country: Malawi
Work Location:
Work Location: Central Region, Central Region, Malawi
Openings: 1
Department:
Work Mode: Hybrid
Shift: Any
Job Type: (Unknown)
Experience Range: 2 - 3 Yrs.
Preferred Industry:
Qualification Required:
Salary: MWK 0
Key Skills:
Functional Area: Technology

Job Introduction:

Key Responsibilities

1. Project Planning & Site Surveys

  • Conduct comprehensive Technical Site Surveys (TSS) for new installations, upgrades, and system relocations.

  • Produce accurate Bill of Quantities (BOQ) and technical drawings to ensure precise quoting and resource allocation.

  • Identify potential environmental or structural challenges before deployment.

2. Technical Installation & Maintenance

  • Lead the installation and configuration of high-end security products including:

    • Intrusion Alarms: Paradox, IDS, Omni.

    • Surveillance: Hikvision, Dahua (IP and Analog solutions).

    • Access Control: ZKTeco, Impro, Biometric systems.

    • Perimeter Security: Electric Fencing (Nemtek) and Beam Detectors.

    • Fire Systems: Conventional and Addressable Fire Detection.

  • Troubleshoot complex system faults that junior technicians cannot resolve.

3. Operational Leadership

  • Coordinate daily schedules for installation and maintenance teams to ensure 100% uptime for clients.

  • Monitor and control the deployment of company vehicles, ensuring logbooks are maintained and fuel usage is optimized.

  • Manage a comprehensive inventory of tools, testing equipment (Multimeters, OTDR, etc.), and consumables.

4. Quality Assurance & Compliance

  • Ensure all works comply with G4S Global Health & Safety Standards and local electrical regulations.

  • Conduct final "sign-off" inspections on all major projects to ensure aesthetic and functional excellence.

  • Train staff and end-users on system functionality and basic troubleshooting.

 

Candidate Specifications & Competencies

Technical Expertise:

  • Advanced configuration knowledge of Paradox, Hikvision, ZKTeco, and IDS is mandatory.

  • Solid understanding of IP networking (DHCP, Static IPs, Port Forwarding) as it relates to CCTV and Access Control.

  • Ability to interpret electrical diagrams and floor plans.

Behavioral Attributes:

  • Demonstrated "sober habits" and a high level of professional ethics.

  • Willingness to work outside standard business hours, including weekends or on-call rotations, to meet client SLAs.

  • Ability to manage, mentor, and discipline technical staff while maintaining high morale.

 

Academic & Professional Requirements

  • Minimum of a Diploma in Electronics, Electrical Engineering, Telecommunications, or a closely related technical field.

  • At least 3–5 years of hands-on experience in the electronic security industry, with at least 1 year in a supervisory or "Lead Technician" capacity.

  • Specialized manufacturer certifications (e.g., Hikvision HCSA, Paradox certification) will be a distinct advantage.

  • A valid, clean Class B (or higher) Driver’s License is an added advantage.


Job Responsibility:


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About G4S

G4S is part of Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Through a global workforce of approximately 800,000 people, we leverage best practices in communities all over the world. With revenues at approximately $20 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive.

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