| Country: | Malawi |
| Work Location: | |
| Work Location: | Central Region, Central Region, Malawi |
| Openings: | 4 |
| Department: | |
| Work Mode: | Hybrid |
| Shift: | Any |
| Job Type: | (Unknown) |
| Experience Range: | 2 - 3 Yrs. |
| Preferred Industry: | |
| Qualification Required: | |
| Salary: | MWK 0 |
| Key Skills: | |
| Functional Area: | Cash Solutions |
Replenishment: Ensure ATM terminals are consistently stocked with cash and required stationery (receipt rolls, etc.) per specific order instructions.
Technical Liaison: Maintain a direct line of communication with the ATM Manager to ensure hardware or software issues are resolved immediately.
Preventative Oversight: Proactively identify and report potential faults to prevent equipment malfunction before it occurs.
Site Management: Ensure ATM bunkers are clean, secure, and maintained to G4S and banking standards.
Strict Adherence to SOPs: Execute cash handling and loading processes in total compliance with Standard Operating Procedures.
System Integrity: Ensure accurate data entry into ATM terminals during the replenishment cycle.
Documentation: Timely return of all critical transit and balance documentation (e.g., CP 31 & 32) to the G4S office.
Consignment Security: Exercise extreme care and vigilance when transporting cash consignments between G4S vaults and ATM sites.
Audit Trails: Promptly action all reports listed on trip sheets and update the ATM Manager after every service call.
Asset Control: Manage the secure retrieval and delivery of ATM journals, captured cards, and withdrawn cassettes to the designated bank or G4S office.
A minimum of a Diploma in Business Studies, Banking, or an IT-related field.
Familiarity with ATM hardware components (cassettes, card readers, and receipt printers).
Ability to navigate ATM software interfaces to input replenishment data and pull electronic journals.
Basic troubleshooting skills to resolve minor mechanical jams or connectivity issues.
Proven experience in cash handling, CIT operations, or technical field support is highly advantageous.
Core Skills:
Advanced Arithmetic: Ability to perform rapid, error-free cash reconciliations under pressure.
Procedural Integrity: Strict adherence to Standard Operating Procedures (SOPs) and dual-custody protocols.
Vigilance: High attention to detail regarding physical security risks and ATM tampering (skimming devices, etc.).
G4S is part of Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Through a global workforce of approximately 800,000 people, we leverage best practices in communities all over the world. With revenues at approximately $20 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive.
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