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Position Title: Telecaller

Country: India
Work Location: Any
Work Location: Kolkata, West Bengal, India
Openings: 2
Department:
Work Mode: On Site
Shift:
Job Type: (Unknown)
Experience Range: 0 - 2 Yrs.
Preferred Industry:
Qualification Required: Graduate
Salary: INR 25000
Key Skills:
Functional Area: Security Services

Job Introduction:

Position : Telle Caller

Role Purpose

We are seeking a proactive and target-oriented Telecalling Recruiter to support high-volume blue-collar hiring for our security guarding operations across Karnataka. This role requires someone who is comfortable working on the phone, engaging with candidates from semi-urban and rural areas, and ensuring a steady pipeline of eligible candidates for training and deployment.

 


Key Responsibilities

Telecalling & Candidate Sourcing

  • Make outbound calls to job seekers, job portals, referral networks, and past candidate databases.
     
  • Clearly communicate job role, salary, documents required, and benefits to prospective candidates.
     
  • Maintain a daily call count and engagement tracker.
     

Candidate Screening & Follow-up

  • Perform initial candidate screening over the phone – age, physical fitness, documents, location preferences, etc.
     
  • Convince eligible candidates to report to the nearest training center or recruitment hub.
     
  • Schedule and follow up with candidates for documentation and joining formalities.
     

Database Management

  • Maintain accurate candidate records in Excel or internal software – contact info, status, follow-up dates, etc.
     
  • Ensure database is clean, duplicate-free, and updated daily with correct status (Interested / Not Interested / Joined / Rejected).
     

Outreach & Campaigns

  • Support WhatsApp broadcast, SMS campaigns, and local outreach activities as per guidance.
     
  • Coordinate with the field sourcing team for village visits, camps, or referral schemes.
     

 


Candidate Profile

Essential Qualifications & Skills

  • Minimum: 10+2 or Graduate in any discipline
     
  • Good communication skills in Bangali, Hindi, and basic English
     
  • Confident and polite phone manner with ability to influence rural candidates
     
  • Basic computer knowledge: MS Excel, WhatsApp, email, and web browsing
     
  • Prior experience in a call center, tele-sales, or recruitment is preferred

Performance Expectations

  • Minimum daily outbound calls: 100–150
     
  • Monthly joining targets: 30+ candidates (for training)
     
  • Regular tracking of follow-ups and database hygiene

Why Join G4S Secure Solutions?

  • Be part of a global leader in security and manpower solutions
     
  • Fixed working hours and salary with performance-based incentives
     
  • Career growth opportunities into field recruitment, team handling, or HR operations
     
  • Supportive and structured recruitment process with tools, templates, and leads provided
     

 


 


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About G4S

G4S is part of Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Through a global workforce of approximately 800,000 people, we leverage best practices in communities all over the world. With revenues at approximately $20 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive.

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