Position Title: Control Room Operator

Job Introduction:

G4S Indonesia is seeking a dedicated and detail-oriented Control Room Officer to join our dynamic team. This role requires a proactive approach to security monitoring, analysis, and response.

Key Responsibilities:

• Conduct regular situational monitoring of client environments and provide detailed reports on security-related events.

• Monitor and manage alarm systems to ensure client safety.

• Perform comprehensive CCTV monitoring, including system checks, proactive sweep patrols, and timely escalation of security incidents.

• Manage and maintain electronic access control systems, ensuring secure entry and exit protocols.

• Perform periodic check-in calls with security personnel to maintain situational awareness and ensure operational readiness.

• Serve as the primary point of contact for emergency situations, dispatching appropriate resources and coordinating response efforts.

• Monitor and analyze production environments for potential security disruptions, including demonstrations, disasters, and other security-related events.

• Implement protection programs and coordinate emergency response dispatches.

• Control and manage badge issuance, visitor, and contractor access procedures, ensuring compliance with security protocols.

Qualifications:

• Minimum education: Diploma (D3) in any major.

• Excellent English proficiency, both oral and written.

• Proven experience operating complex security systems.

• Demonstrated experience working in a Security Operations Center (SOC).

• Strong analytical skills with the ability to produce structured and high-quality security and incident reports.

• Highly confident, assertive, and efficient character, with the ability to drive stakeholders for quality of services.

• Proven track record of effectively handling emergency situations and rallying support.

• Willingness to be placed in Tangerang

Job Responsibility:

The Ideal Candidate:

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