Job Introduction:

Job Opportunity: GSOC Operations Executives

Location: South Zone, India
Industry: Cloud-based Software Company (Enterprise IT Services)
Position Type: Full-time, Permanent
Vacancies: 10
Salary: ₹73,000 (Net cash in hand per month)
Reporting To: GSOC Manager / Regional Security Manager

Role Overview: GSOC Operations Executive

This role is central to managing the day-to-day operations of Global Security Operations Center (GSOC) in South Zone of India. You will be responsible for ensuring the physical safety of employees, security of facilities, and business continuity through robust incident response, team supervision, and adherence to global security standards.

Key Responsibilities

• Operations Oversight: Manage and monitor all daily GSOC operations ensuring full compliance with global standards and internal policies.
   
• Team Leadership: Supervise GSOC staff (analysts, operators), conduct training, performance reviews, and mentor team members.
   
• Security Technology Management: Oversee and manage all security systems (CCTV, access control, intrusion detection, alarms).
   
• Incident Response: Act as the primary escalation point for crisis or emergency situations; coordinate with internal stakeholders and external agencies.
   
• Policy Development: Draft and implement Standard Operating Procedures (SOPs), emergency response protocols, and escalation matrices.
   
• Reporting: Prepare comprehensive reports on GSOC activities, incident logs, key risk indicators, and present to leadership.
   
• Trend Analysis: Analyze incident data to identify patterns, threats, and vulnerabilities; suggest mitigation strategies.
   
• Event Support: Provide security oversight and risk mitigation plans for on-site events or visits by VIP personnel.
   
• Compliance: Ensure strict adherence to both Indian and international security regulations and protocols.
   

Eligibility Criteria

Educational Qualifications

• Bachelor’s Degree in Security Management, Information Technology, Criminology, or related fields.
   
• Desirable Certifications: CPP (Certified Protection Professional), PSP (Physical Security Professional), or similar international security credentials.
   

Professional Experience

• Minimum 5 years of relevant experience in physical security or GSOC operations.
   
• Minimum 2 years in a supervisory/managerial role within a GSOC or command center environment.
   
• Proven track record in managing crises, critical incidents, and security technology platforms.
   

Required Skills and Attributes

• Strong command of CCTV systems, access control software, and incident tracking tools.
   
• Excellent leadership and team development capabilities.
   
• Neutral, fluent English communication skills (written and spoken) – essential for liaising with US-based clients and employees.
   
• High adaptability, presence of mind, and decision-making under pressure.
   
• Clear customer service orientation with resilience and a solution-first approach.
   
• Strong analytical mindset with attention to detail and risk foresight.
   
• Professional demeanor and positive attitude.
   

Behavioral and Personality Traits

• Ambitious: Focused on personal growth and long-term career development within a reputed multinational.
   
• Self-Driven: Goal-oriented and thrives in high-responsibility environments.
   
• Team Player: Encourages collaboration and camaraderie within teams.
   
• Resilient: Maintains composure and clarity under pressure.
   
• Mentally & Physically Fit: Capable of handling the mental and physical demands of the role.
   
• Lifelong Learner: Open to ongoing learning through training and certifications.
   

Additional Requirements

• Age Bracket: Strictly between 30 to 40 years.
   
• Gender: Open to all genders.
   
• Appearance: Impeccable professional appearance is mandatory. The role is based in a corporate setting with global clients.
   
• Work Schedule: 6 days a week, 9:00 AM – 6:00 PM, with 1 weekly off (rotational).
   
• Language Skills: High fluency in English as a language. Accents must be neutral to effectively communicate with international teams.
   
• Background Check: Must have a CIBIL score of 750 or higher. No criminal record. High integrity and ethical conduct are non-negotiable.
   

Salary & Benefits

• Net Salary: ₹73,000 per month (cash in hand)
   
• Employee Benefits:
   
  • Weekly off and paid leaves (PL, CL, SL, NFH, etc.)
     
  • Provident Fund (PF)
     
  • Family medical insurance
     
  • Gratuity and bonuses
     
  • Access to world-class training programs and certifications
     

Hiring & Selection Process

1. Initial Screening: CVs to be submitted via WhatsApp.
    
2. Shortlisting: Based on resume, background, and basic qualifications.
    
3. Interviews: In-person interviews at a pre-decided location (details will be shared with shortlisted candidates).
    
4. Evaluation Rounds: May include personality assessment, technical interviews, and crisis handling simulation.
    
5. Final Offer: Post background verification and final management approval.
    

How to Apply

Contact Person:
Abhay Mulik
 Mobile: +91 99728 77452
 WhatsApp: +91 91136 27282

Please send your updated resume via WhatsApp for initial screening.

If this opportunity isn’t for you, please share it with someone who fits the role and could benefit from this opportunity.

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